| rev:text
| - I no longer go to this Starbucks. It's unfortunate because it is very convenient to stop here on my way to work. There is one girl who works morning with curly hair, and if I always got her, I'd continue to go here, but every other employee I've encountered there needs to get out of customer service and quick.
On my first visit, I intended to order an iced caramel macchiato. The girl with the curly hair gave me a hot one. I couldn't remember for sure that I'd said iced, so I accepted it without comment. She thanked me, told me to have a nice day, smiled, handed me my drink and I was on my way.
On my second visit, I got the curly haired girl again. Very similar to my first visit except my drink was made like I wanted. I was happy.
On my third visit, I was in a hurry so I decided to skip the drive thru and go inside. I was actually in such a hurry that I just ordered iced coffee. The couple that had been in front of me got their drinks, so I thought I'd be on my way soon. The male half of the couple got the barista's attention to let him know the drink was made wrong. By this time, I realized I'd made a mistake by stopping because I was going to be late. So I got a female barista's attention (not the curly haired girl..she has straight, blondish gold hair) and told her that I had to go and I just didn't want them to worry about making my drink. I promise you I was in no way rude. It wasn't their fault that I was in a hurry. I was just planning on forfeiting the $3 I'd paid. The older guy behind her asked me if I'd had the iced coffee. He sounded aggravated. I said yes, so the girl made it quickly and gave it to me. She was also clearly annoyed. I thanked them thoroughly and told them that that was unexpected but appreciated. They didn't reply.
My last visit was in the drive thru again. Again, they were very busy. I ordered an iced caramel macchiato again. The older guy was at the window this time. He handed me a hot caramel macchiato. Since I was certain I'd said iced, I nicely told him that I had ordered an iced one. He was obviously annoyed. He said "oh" and took it back. They then poured the hot one over ice and gave it back to me. No apology or "thank you," Ora asking me if it was okay that they just poured the hot one over ice...just a "here you go." So that will be my last visit there. I hope the owner realizes what crap some of his employees are before everyone is like me and stops going there.
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