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  • I have to change my rating from 4 to 1 star, and I hate to do this. This was our favourite sushi restaurant since we moved to Richmond Hill in 2001. Since Tomo was sold by Henry, the original owner and chef, the quality has slowly deteriorated. the service has become so much worse, and the quality of the rolls as well. They make dynamite roll with a stale precooked shrimp tempura, and it's so dry you cant eat it. We however have been loyal customers and have been coming over and over, giving the restaurant the benefit of the doubt. Today was the last drop, when I was placing a big order for my birthday party and they refused to make one custom spicy mushroom roll for my mom. It used to be in the menu, and they removed it, but for years when we asked, the chef would make it. After all, they have mushrooms and a spicy sauce and this is the only roll my mom loves. I had to cancel my order, and place it in Sushi Moto on Sheppard. It will take us additional 30 mins to drive there, but they value their customers and the food is delicious. Henry opened this restaurant after he sold Tomo, and the quality is amasing and very consistent. I'm really sad out love affair with Tomo ended like that, after 15 years, ans i've got this rude service on my birthday.
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