Food is decent. They do ok with gluten free pizza, although it's just a frozen crust. Soggy at times. Biggest complaint... when you order online and pay online, you still have to wait in the long line to pick up your order. Isn't that the whole point of online pay/order. So my pizza is hot, ready, and paid for BUT I have to wait 15 minutes in line to have it??? Thanks for a cold soggy pizza!!