I work at another local shop and unfortunately their are other shops that like to cause tension between local shops and this one is the exact opposite... The staff is super friendly and helpful and they go out of their way for excellent customer service. Lulu and Josh are amazing employees and they really try to help people with their devices. They send customers our way and we do the same for them. It is this mutual respect for each other that makes the vaping community a little better each day. We should support local shops, instead of spread hate. Much love to you guys!