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  • I now appreciate Southwest Airlines for their policy of rebooking and changing flights when they become cheaper. I goofed up (could use another word) on my flights with American Airlines (AA) to Melbourne Australia, didn't know that there is a Melbourne Florida. Even when I called within minutes of my discover of my mistake, I am charged $200.00. I could rebook, but at a very high price which was lower a couple of weeks ago. If I had done this with Southwest it would have not cost me a lot of money. I am a senior citizen and booking online is a bit of a problem for me, but please AA give me a break. Love flying Southwest, AA needs to adapt your policies.
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