Friday 04/29/16 the casino held about 100 guests hostage for almost 3 hours and would not pay them the winnings they were owed. The screens clearly stated how much each guest was owed but the casino refused to pay any one out from 11:30am to 2:30pm. The casino also did not warn people that if they played they would not be payed out. The other guests and I had to warn people not to play the machines because we had been sitting and hour or two and could not get paid. I waited almost 3 hours for them to pay me out $20.50. Once we were paid hours later the casino refused to even give us free buffet's. And we were hand paid like we asked them to do hours previously. At one point I was video recording the situation and a fat man in a suit had 4 security guards surround me because I was recording what was taking place. It would have been easier if they just gave me the $20 they owed me.
Since they refused to give us free buffets for wasting our time I sent the pictures and video to the news which they aired at 5pm. The gaming board was then contacted by the news channel who is doing an investigation.
The way this situation as handled was absolutely disgusting. I will not be returning to this place anytime soon and I live right across the street on the golf course.