Food is normal wendys. You get what you expect. sort of. Customer service is absolute crap, and even after repeating the order 3 times at the drive-up and then another two times at the first window where they take your money, one would expect that the order would be right. Of course it wasn't. So we stayed at the pickup window, hoping someone would open the window and noticed that our order was not correct. Of course not! Instead we had to knock on the window several times, finally the manager came up asked about the order, and said oh we're really sorry have a good day. No offer to fix it no offer to check out what was wrong, we had to park and walk inside to get it corrected. That took another 15 minutes.