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  • I actually feel guilty about giving Atria's 2 stars, especially since this is one of my favorite restaurants and have had plenty of good experiences there. But this review is on our latest visit (Monday, Dec. 27) and it would not be honest to have that biased based on previous visits. The decor and atmosphere here are pleasant, and they honored our reservation perfectly. Our first problem was with a simple request - we are on the Atria's mailing list and got a free appetizer coupon via e-mail for my wife's birthday (a week earlier). Of course I forgot the coupon at home, and while I doubted they could do anything about it, I figured I would ask. Our waiter was nice about it and said he couldn't get us a free appetizer, but could get us some free soup. We said fine. He then asked if we like crab and we said sure. I then ordered the Ahi Tuna and my wife got a pork dish (medium-well). The problems continued when they brought my meal out but not my wife's or daughters. Then they brought my wife's after a delay but not my daughters. We had to tell two people we are still waiting for a meal when finally it was delivered. A restaurant has to know that bringing out meals at different times is very annoying and uncomfortable for all involved. While my Ahi tuna was excellent, my wife's pork was burned to a crisp and not good. Very disappointing. And then we realized, why did he ask us if we like crab? He never brought us any soup. Anyway, it doesn't seem all that fair that a good restaurant can get a bad review based on a some screwed-up service - but that's the case. I guess it just demonstrates that restaurants need to train and monitor the employees that interact directly with their customers.
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