Came here to watch the Italy vs. Uruguay match during the World Cup. The restaurant was packed, but very poorly managed. The hostess was rude as soon as I entered, and my experience went downhill from there.
I understand that the World Cup is a challenging time for restaurants, and I was prepared for a wait for food and drinks, but after entering I waited 15 minutes for a server to even come over, and another 10 minutes for my cappuccino (I ordered a water with it, but that was forgotten).
Our server approached us during the match and said that "now is a good time to order - you won't have to wait long". My boyfriend ordered a calabrese pizza ($11) and I ordered the gamberi alla grilla ($11) (shrimp with marinara sauce). We waited for 45 minutes for our food, and when it arrived it was a huge disappointment. My shrimp was served with two wedges of lemon, both of which were drenched in sauce so I couldn't handle them. The shrimp was overcooked and tough.
My boyfriend's pizza had maybe 4 pieces of hot pepper and 8 pepperoni. It was under-sauced and under-cooked.
Our server ignored us for most of our time here. She rarely came over to ask if we wanted something else to drink. It also took ages to get her attention to pay - she seemed to be walking around the room in a complete daze.