I called to inquire about the procedure I was interested in after seeing her services on "Best of Groupon" she explained the procedures to me in great detail and patience. I purchased 12 treatment and have gone to 4 appts so far. I'm SO happy with the work she's done thus far and can already tell my problem areas are going away. I look forward to every visit and cannot express how hard she works to meet my needs. Very professional, very personable overall, Kim is amazing. Highly recommend her!!!