This review would be negative stars if there was that choice. Had an appointment scheduled for today at 11am. Checked in at 11a, filled out new patient paperwork-done. Seated myself 3 feet from check in counter and proceeded to wait...and wait....and wait. 11:40 asked to use restroom. Came back five minutes later and proceeded to wait...and wait.....At 12-noon receptionist-bless her heart-who Ive been seated 3 feet from this entire time-kindly tells me 'they are almost ready for you.' Wow after an hour they are almost ready for me! Yippee!! At 12:10 I pack up my things stand up walk to the front counter and state 'Ive waited long enough and Im going to leave now Ive been here an hour and ten minutes.' Person who is not the receptionist but does work there says, 'I agree you have waited here long enough.' No apologies no nothin....end of story nuf said.....wow really???O and I had my toddler son with me in his stroller and not enough common courtesy to even mention they are running behind?? Really behind?? So if you like hanging out in small enclosed waiting rooms, with no TV and no music and being ignored this is the dentist for you!