Like regular Drs offices or hospitals, you might have to sit and WAIT! This is no one persons fault nor should you be surprised. That being said, we were new to the area and given high recommendations for dreaming summit. We have two dogs, both rescues and unfortunately their vaccine schedules are a little off so we have had several appointments for each of them since the beginning of the year. Sometimes we were seen at our appt time, others we waited. This was not shocking or disappointing, it's expected in businesses such as this. No dog is the same nor will their visit take exactly the same amount of time as the next. Dr. H was wonderful as was Dr B. Their prices are not out of the ordinary and have no disputes over the bills.
We also recently used their boarding services. Our dogs have never been to a boarding facility we had always used a friend who stayed with them night and day so I was really nervous. Our younger female has severe separation anxiety so I was expecting a phone call or two. Jo was amazing! She sent us updates and pictures of the dogs during their three day stay and they adjusted perfectly! We will def be boarding our dogs here again especially knowing how passionate Jo is about the dogs. I have already recommended DS to numerous people and will continue to do so.