Their customer service is great!
I hesitated on the fourth star because I'm not 100% sure how I feel about the actual food. It was good enough, but I'm not certain I feel it was excellent.
Has a street food vibe, but comes across kinda cheap (in a non street food way). I was not a fan of their cheese sauce - was grainy - and everything else was kinda something I could have done on my own at home.
I gave four stars because I definitely think that everyone should give them a try: they're good (enough) and the staff are friendly and attentive.