I love Chick-fil-A food. But this location left me wanting. Arrived on Tuesday night and was the only person on line. Paid at 8:21PM. One sandwich--Spicy chicken with the multigrain bun. Waited, waited, waited.. Young lady looking at her cell phone sharing that "he called" and constantly looking at the phone while I waited and waited. Young people scrambling around doing this or that--anything but getting my sandwich. Several times I was asked if I had ordered. Finally I asked if food typically takes this long. She said that they were getting me a fresh filet. (As opposed to what??? an unfresh filet? Aren't those things frozen anyway?) Another young lady came by to ask if I wanted another type of sandwich. No, I said, I want the spicy chicken sandwich. She offered me fries to eat while I waited. She must have seen that I was famished. Took me 19 minutes for one sandwich. A sympathetic fellow customer who was watching my saga unfold, told me "They can do better than this. They are young but they can do better. I hope you have a better rest of the evening". How thoughtful that this gentleman noticed and said something comforting. In the words of that kind stranger:
Yes. As young as the staff is: You can do better.