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  • The Office Staff don't follow directions and because of their lack of detail we had to pay for another CT scan at our Oral Surgeons Office. They gave my wife a Surgeon referral after the CT scan, my wife told the front desk folks not to send the CT info to that Surgeon until we could check to see if he was in OUR Network. That afternoon she called their Office back and told them their referral Surgeon was NOT in our network and do not send the CT info. 2 hours later my wife called them again with a Network Oral Surgeons information and instructed them to send her CT info to this Surgeon, this was Oct. 27th. We went out our Network Oral Surgeon on Nov. 7th and he did not have the CT info, so more scans had to be done & paid for. I called Dr. Krygiers Office on the afternoon of the 7th and was told by his office staff they sent the CT info to the wrong Surgeon (their referral). We paid Dr. Krygier $339.00 and got NOTHING....we want a refund and a apology. His office gave out information to the wrong Surgeon!! Extremely poor Service.
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