rev:text
| - If you're considering giving these guys a try, please rethink it.
I purchased a voucher from Groupon for highlights and was told to contact Oskar on Scollard directly to schedule an appointment. I called them around 10 times, texted their number as per their request (what kind of business schedules appointments through text messages?) and sent them an e-mail. It took them FOUR days to respond to me; I had already opted for a refund at that point. Also, the response I got wasn't pleasant.
Someone by the name of Kim replied to my e-mail. I, disappointed, proceeded to tell her that I had gotten a refund and her business was a joke (FOUR days trying to schedule an appointment....). She then e-mails me back calling me an ignorant person and telling me I'm cyber bullying her. How? I don't know.
So I tell her that unfortunately for her I work with Groupon and will have to tell them about her response. She then starts threatening me, telling me she's going to inform Groupon's head office of my behaviour; now bear with me: I never said I worked FOR Groupon - I work for a partnering company. But what if I did? This angry lady who has provided a horrible service this far could have cost me my job.
Kim then uses my e-mail address to find me on Facebook, and starts mocking my nationality (yes, she went there) and says she's sorry for X (my husband). I stopped reading her e-mails after that.
So, long story short, if you make a negative comment about this business, there's a chance they'll call you names, stalk you online, make fun of your nationality and talk shit about your family.
I'd STAY AWAY from these guys.
|