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| - After all the hoopla died down, or so it seemed, we decided to give the place a chance. First, there's ALWAYS a line stretching into the back forty because people believe the hype. We waited in drive-thru for approximately 15 minutes BEFORE we got to the speaker. Once there, we placed our order: 1 double cheeseburger, 1 regular cheeseburger, both well done, and two orders of fries. Simple enough, right?
Burgers were not done and VERY bland; the fries were like true shoe strings inasmuch they were cold, lifeless, and had as much flavor of a pair of laces pulled from my gym shoes. And-the girl who confirmed our order had to be told three times what we wanted... Two burgers, TWO fries.
We live in Arcadia and pass this location all the time. Every time, without fail, there is a line of cars stretching back into the parking lot and often times there's someone walking the cars taking orders with a tablet. While i admire this idea and think it's a good time saver, it might explain how what is supposed to be the "the world's best burger" comes out cold, tasteless, and less than something we could have done at home.
Trust me when I say if you want a truly tasty burger and the BEST fries in Phoenix, you really need to skip this monstrosity and had straight for Lucky Boy over on 16th street and Osborn. The food has always been delicious and you get a mountain of the best fries EVER!
Lucky Boy isn't open all hours of the night, but it's truly worth saving your money and taste buds to go there instead of this joke of advertising.
If i could give negative stars, this In-N-Out would get a negative 3!
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