| rev:text
| - Happened upon TMK due to my anger with another mechanic... drove home from the other place on a Saturday (after most places were closed) and emailed a few other mechanics. Whichever one called first on Monday would get my business. Noticed TMK has rave reviews on here, and a friend sent me their info in a text stating they service her car and she loves them. Now I wished I'd only emailed them... flash forward to Monday. One place calls to let me know they don't service Honda's, and that's it. Hmmm.... call TMK on my way to work and ask if they work on Honda's (maybe that's why they didn't call). The guy that answered was super short, said they do and asked if I had emailed them because they had me on the books for the day. I tell him I called because no one had called in response to my email and he stated maybe they got busy. NOT a good start, but I need a 2nd opinion on my car and they already had me on the books...
I tell him I need a compressor and he states not necessarily, maybe I just need coolant, he'll evaluate the car and let me know. OK, I'm certainly no mechanic, I just know AC is necessary in AZ and I don't want to go even a day without it (plus, I just had coolant added and my cool air went to hot instead). I drop my car off on the way to work and the lady who checked my car in was super nice, I felt better from the start. I get to work and check my email, and feel 100% better. Instead of calling, they replied to my email as soon as they opened that morning they would be happy to see my car Monday and would get to the bottom of my AC issue. Mystery solved on why I didn't hear from them.
VERY long story short (see my other review for the longer version)- the previous mechanic who had my car added coolant, then sent my car home with a bigger problem than when I brought it in- blowing hot air and the compressor fighting to turn on and off repeatedly. He told me I needed a new compressor and he would do it for $1200. TMK calls to tell me the only issue wrong with my car is too much coolant was added which would trigger my compressor to act up. There was no leak, no compressor issue, nothing. They fixed the coolant and my car was perfectly fine. The other place would have put a new compressor kit in my car for $1200 without a 2nd thought. I was ready and willing to pay TMK to do the same just so I would have AC and so the other mechanic wouldn't have my business. TMK charged me $85 to fix the issue and saved me over $1100. TMK was friendly and honest and will have my business, as well as my husbands, from here on out.
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