The Dilworth location is great for sitting on the patio, hanging out and having a Blue Moon and an appetizer. I'd highly recommend the spinach and artichoke dip. The thin-crust, wood-fired pizza is good, but it's certainly not the best in Charlotte. (I'd say Wolfman is the best.) I like both the Margherita and Quattro Fromaggio pizzas.
I've generally had good service there, but the other day was an exception. The waiter forgot our drink orders and had to double check with us, never brought me water I asked for, then entered the wrong appetizer in the computer. When we got the wrong order, he and the other servers quickly got us the right one. Then the bill included both appetizers and we had to get that fixed. Still, he was apologetic and fixed the mistakes, so it didn't do much to tarnish my otherwise good opinion.