For five years I prowled the web for a special guitar, and then one day I finally came across it on eBay. It needed all new hardware and a pickup replacement, so I knew I had to stay away from GC techs for such a job. I called Alan and immediately could tell he was down to earth and very knowledgeable about guitars. When I dropped off my guitar he helped me make some decisions and then took care of ordering the new hardware and completed the installation without a hitch. The final product was just like I had a brand new version of the guitar! The tremolo, tuners and pickup were all perfectly installed and setup was spot on. Bottom line is that Alan is the real deal, so take your guitar to him and you might even learn a thing or two about your own instrument!