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  • I've tried this place 3 times now. I really want to like it, but sadly I can't. It's overpriced, the burgers are very bland when they're undercooked... the fries are usually cold when they get served to us... When I ask for a burger done medium, please do not hand me something that's bleu rare and dripping blood. I don't know where your meat comes from, so I'm not comfortable eating it mostly raw. The first time I came here, was pretty decent, but nothing special really. The second time we went and this happened, I didn't complain. I just ate the burger and bitched about it at home because I was unhappy with it. I had only come back because I had a coupon for buy one get one free on the burgers. The third, and now final time I'll be going here... When I show it you my burger, and point out how it's dripping blood out one end, please do not say "Well you ASKED for medium. That's medium to ME.". It's pretty bad when the woman taking orders even says afterwards "That's why I was kind of suggesting well done. He doesn't know how to make it medium without it being extremely rare." When the burger was remade the way I originally asked for it, it was much better and had a better flavor to it too, but by that point my bf was already done eating and waiting for me to get my food and finish it so we could go. It's really sad because I can't find a place that does chicken strips properly around here either, and you do have decent strips, but you've also now stopped carrying blue cheese, so I have to go to the next restaurant over to get it... But alas, it's much less hassle and much less wait to just get my food elsewhere. I could get the same quality from a different place for much cheaper, and just avoid Green Valley Ranch all together.
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