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Went here a couple weekends ago for a date night as a fluke because we had a gift card. What a disaster and disappointment.
Disclaimer #1: I don't expect much from chain restaurants in the first place, so keep that in mind with my rating.
Disclaimer #2: I've been to another Chilis location in the recent past. I know what to expect.
Ordered an appetizer sampler, 3 beers, and two entrees - both sizzling fajitas, "Cadillac style". $70 bill.
Service was subpar, if I am being generous. Took a long time for our drink orders, longer for our appetizer order and longer yet to place our dinner order. Dining time was over 2.5 hours when we expected to pop in for a quick meal after a long day.
Had to remind the staff of very simple details, such as if you bring us our entrees we need plates and silverware. Also had to remind them of things like "Hey, we paid you guys an insane amount extra for very tiny sides of rice and beans...where are they?" Oh excuse me waitress...the fajitas are supposed to come with tortillas. Real popular menu item, figured they know. Good thing we did!
The onion/pepper part of my entree was greasy, and undercooked but still burnt. Onions and peppers are meant to be sautéed, not quickly grilled to a burnt crisp. No brainer for a Mexican restaurant you'd think.
Everything was overly salted. Disgustingly salty.
Will quite literally never go back. No reason to even consider it. Price, service, quality, taste and atmosphere are terrible - aka 0/5
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