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| - I haven't been here in a few years and expected the same level of service and quality of food. However, yesterday, we came here, was seated at a crammed area even though the place was quite empty at first. We requested to move and it wasn't a problem. However, the waitress was so unfriendly, and couldn't understand English well it seems. We had a hard time asking for room temperature water, so we just gave up and asked for water with no ice (which still was cold, but it's not a big deal). Then, the waitress never once came by to take our order. Other servers never walked by either, despite me trying to flag them down. Sitting there looking confused, one of the chefs looked at us and said, "I can't take your order." We placed the order in, and the food arrived relatively quickly. While eating, we see our waitress outside talking on her phone, for a long time. Not once did she check on us, refill our water, or say anything. I had to try to get her attention just to bring the check because she was so disengaged, as if she had something against us. There were less than 10 people (not tables, people) in the restaurant at that time, with about three servers, so being busy would definitely not be a valid excuse.
Asides from the horrendous service, I have to say, the food is pretty mediocre compared to other Japanese tapas places. Also, considering the portion and taste of the foods, the dishes are way too pricey.
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