Front staff is usually polite, though they have forgotten to check me in, or made a mistake while checking me in. I have tried several massage therapists at this location, and Andy is the only one I've found to be consistent.
Oh... and the orb lights in the waiting area have all burnt out. Kind of funny to watch the slow progression of it. As of 10/28/17 none of the burnt out orb lights has been replaced, and slowly burnt out over the summer.