Pleasantly surprised by Bogi, Louie and her shop today.
I was having some problems getting my car started and not only did Bogi ask me if I wanted to come out into the shop to see what she had found, but she was friendly and informative.
Normally I have to ask to be shown things in other shops, and I feel like I'm really asking for a lot when I do this.
Turned out it was a loose battery connector and no charge to me. (I'm a dork)
I dig honest, prompt, and courteous service -- so I'll definitely be back with more automotive service requests in the future.