Love the customer service here. The people who run this are really gracious and genuine. I don't feel like they're pushy like other nail salons in the area. They have a rewards program app. that can be used at any location (they're expanding rapidly) so that's plus for someone who gets their nails done often. I also enjoy the fact that their products don't have that toxic, chemical smell and it has a relaxing spa feel to it. Wish they would have something on the tv other than the news, though... I want to relax, not feel like I'm at a doctor's office.
Herbal nails is located in a very busy plaza (with Sumo Maya & Vivo!) but they do have complimentary valet parking. All in all, a good place to get a mani and pedi.