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  • My rating: 0 I know and love this deli in another state. I was excited that they would be opening near me in Cleveland. I went there 3x when they first opened. The staff are L-A-Z-Y! They do not make the sandwiches as described on menu board and take an inordinate amount of time to prepare the orders. I ordered a sandwich with turkey and avocado-my sandwich came without avocado and I asked for it to be remade. It took F-O-R-E-V-E-R to return my sandwich supposedly remade-but it was the same. I went to complain and asked where the avocado was and the person who I think was the manager argued that it did not come with avocado even though the menu board listed it-he acted surprised as if he did not know how to put the order together. I called the survey at the corporate office after 2 more horrible mixed -up visits and the manager called me back to offer me a free sandwich-but too late-I'm done. Their North Olmsted location is not prime- outside the mall food court and close to a few restaurants. It's a miss for me.
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