I have been with this practice since last year (my pcp joined them last year). All was fine until beginning of 2014. Evidently my docs ma left the practice but when i would call and leave a voicemail I never got a call back and when i would message thru their portal, still no response. After 1 week of this I called and was told that particular ma left the practice...so I said and.......who would be taking over those messages. They responded, "Oh, I guess no one has fixed the email or voicemail yet. (was told ma left several weeks ago). No, I'm sorry, no, how can I help you....nothing.
And my pcp seems to have lost her compassion and bedside manner. I will be searching for a new doc very soon. Not satisfied at all.