This hotel is located in the heart of Downtown Charlotte, across from a decent-sized shopping area.
The rooms were fine, but the walls were a touch thin.
The hotel staff were friendly, helpful and professional.
My room was just fine, clean and well-appointed, outlets for all your electronics where they need to be.
Valet parking was great; I never had to wait for my car beyond when I requested it for. All of the valet staff seemed to have high morale; I know this is a strange comment but I found it so refreshing I had to mention it here.