I personally like the food at Capriottis, I prefer the one on Silverado Ranch for a few reasons.
1. It is much cleaner
2. The staff is much friendlier
3. The food is prepared better
4. They have yet to mess up an order
The location on Sahara is not very clean and everytime we have called in an order the girl that "ALWAYS" seems to answer the phone is completely rude and for some reason does not understand what no peppers means. The sandwiches are always a few notches below the other locations and the attitude of the employee may actually play into that response.
I hope they can turn around the customer service and clean up the act a little because overall capriottis has a good product.