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  • I love Mongolian grills, and have had some great experiences at other Flat Top Grills (FTG), so was excited to take The Fiancee to this one. Unfortunately, it was a sub-par experience. We came in, and things were just fine. We were seated quickly, and the waitress was great. We went up, filled our bowls, and then waited for the cooks to take the bowls, which is when it started to go downhill. At other Mongolian grills I've been to (Flat Top Grills and several other companies), the cooks are always really personable, fun, and interactive. Here, the lone cook didn't even make eye contact except to say "Just leave it." He wasn't even busy at that moment -- it was just The Fiancee and me standing there, and nothing was on the grill. The food came quickly, once he put it on the grill, but it was disappointing. Now, obviously, I created my own meal; however, something happened between what I put in my bowls and what was delivered to my table. That is to say, I'm something of a sauce-fiend, so, whereas FTG's instructions say 3-4 scoops of sauce, I mix at least 10 scoops from a variety of the sauce choices. Understandably, then, I was incredulous to discover that my meal was DRY and nearly flavorless, as though they hadn't put any of the sauce concoction I'd created onto my meats, veggies, and noodles. I don't know where all that saucy goodness went, but it wasn't onto my food ... It turns out that The Fiancee had the same issue with hers (she had done 4 scoops of sauce) -- it was dry and not very flavorful. For my 2nd serving (yes, I went back up for more -- I was still hungry!), I tried to avoid the dryness by using fewer noodles and veggies but keeping the sauce portion the same. I also switched from the rice noodles to the "Chinese Yellow Noodles." Well, the meal was slightly saucier and tastier, though not much, but the yellow noodles were just simply awful. Soggy, creamy, mushy, ICK. I just got grossed out thinking about them again! Needless to say, The Fiancee and I were not happy with our FTG experience this time around. I'm sure we'll try once more (we all, even restaurants, have bad nights), but right now, I have lost my appetite for the Flat Top Grill.
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