Great customer service, very knowledgeable and they are dog friendly! I have only been here one time, but that's all I need to a make a good judgment on this place. I recommend taking the brewery tour for 3 reasons, 1. It's free 2. You learn about the history behind birdsong and 3. The tour guide has a great sense of Humor. Not much else I can say about it except the brew is tasty, and you definitely need to check it out!