Tried to use Santiago's for a deal that I purchased from Amazon local. When calling to schedule we repeatedly played phone tag and when we finally spoke he stated that he was too busy to schedule me for my deal until after the expiration (even though his voicemail mentioned that he had several times available just days away, but magically when mentioning my deal he was booked several weeks out). Instead of an extension on the deal or a mention of an introductory offer, I was scolded for not calling months in advance. This company may offer great massages (I wouldn't know), but their business practices leave much to be desired. I would recommend spending money elsewhere.