We love LoLo's chicken and waffles more than Roscoe's! I will say when they first opened the service was not that great and they were not organized, but each time we have been back the service has improved. The food is always great and the portions are right in line with their pricing. I always get the Betty's boob and it breast portion is always a DD breast size...lol. Their bathroom is always clean as is their restaurant. My only critique is the greeters could be more friendly they seem like they are never in a good mood when we come in.
The last time we were there, my husband mentioned that it was our daughter's birthday and the server and some other staff member's came and sang to her and gave her a free slice of cake. That to me is great customer service!