I Attended this clinic for the first time for laser on my lower legs. The clinic itself is in a commercial building so it's easy to miss it off the main road. You may have to do a U-turn like I did if you do miss it. Once in the building you take the stairs to the 3rd floor. Inside the clinic it is quite plain, not much to see. There was a bit of a wait at the counter but the ladies were mostly pleasant. The laser itself was more painful than I thought it would be. I have done laser before but not on my legs. Since there is more muscle I thought I wouldn't feel the pain as much. The technician was somewhat informative. She applied the gel to my legs and gave me the eyewear... Although I noticed she did not wear any herself. For the first half I was on my back and she applied the wand several times in a back and forth motion over my legs. Although the gel was cold the wand tip was quite hot. It felt like a curling iron was being rubbed back and forth along my legs. One thing I did not like is that she used a wood wand to scrape the used gel from one leg and applied it to my other leg before applying the laser. It was very uncomfortable. I think the clinic could instruct their technicians to use new gel for each limb. I think using new gel from the bottle would make the process a bit easier to endure as it is colder from the bottle to help ease the pain from the heat of the laser. Once the front of my legs were lasered, I flipped onto my stomach to have the backs of them lasered. The pain was about the same and the gel was applied and scrapped in the same way. One thing I did like is the technician included my feet and knees in the laser of my lower legs. I did make a follow up appointment a month from now. We will see how it goes. It's not a fancy spot, the rooms itself seem quite plain but I think it's worth a try. It's a far drive for me but if I see a difference in my overall hair growth I will continue to make appointments.