I've been here maybe 4 times and I actually stopped mid massage this time. I've never done that before but that's how bad this massage was. Here's how it goes down. When you walk in the front desk lady will try to tell you do the max. I went for a 60 min and the massage started. The lady barely used her fingers and insisted on using her elbows to most of the work. She drove them in my back and made sure each lumbar felt a horrible bone grind. I stopped her and said to hard. She still used her elbows and after about 5 min she was back to the same intensity. I then said you know could you just rub my neck. She rubbed my neck 20 seconds and then for 2 min started scratching the shit out of my head. To point I said stop. She yawned and told me to flip over. She started doing the nails in my skull thing I got up and said we are done. She was like lay down please. I said nope we are in done with this. I then walked out and the lady at the desk was like give her a tip. Haha. I said this is the first massage ive gotten where I feel worse after I received it. I then tried to explain but don't think she understood English well. She was like o well try another girl next time. And this is why they are getting the 1 star. Rude, didn't care, and not even apologetic about the horrible massage.