this place is unbelievable. i have been a member for 5-6 years; i was out of the country and thought my membership was on a 6 month hold; the emptied my locker and instead of trying to contact me or send my items to my US address THEY THREW EVERYTHING AWAY!!!!
i lost $1,200 worth of things and the GM of the Camelback office offers me a waived re-instate fee that is $300 and NOTHING else even though I was on a 6 month freeze.
they threw my things out 4 weeks ago, i went in to find these facts out over 3 weeks ago, i waited patiently to hear from them, never did, so I called today and the guy who threw my things away said he was waiting to talk to the GM. I told him it had been 3 weeks and you STILL haven't talked to the GM?!?!?!?! he said no.
avoid this place like the plague. you can find as nice/nicer gyms at 1/10th the price.