This is one of my favorite clothing stores to shop. They always have the newest trends and a wide variety of styles. The store is organized by color so it's easy to find matching pieces and create an outfit. The well-dressed mannequins also provide great fashion inspiration. They constantly get new items so I regularly check this place out every few weeks.
The best aspect is the super cheap prices. The quality of clothing is not the greatest, a lot of them will fall apart or become misshapen within a year of regular wear, but by then it will be out of style anyway and I'll just buy more clothing. It's so cheap I don't really care if it falls apart, although I've found hand washing and taking extra care of the items does make them last a little longer.
I haven't had any negative experiences with the staff although they do sometimes take their time getting to the cash register and checking you out. But if you want stellar customer service then shop at a higher end store. I like that the staff doesn't bother you while you're shopping or constantly check on you while in the dressing room. Most of the time the dressing rooms aren't staffed so I enjoy coming and going as I please.
They don't allow returns or exchanges on a lot of items, so make sure you really want the item before purchasing. Again, the prices are so cheap that if I later change my mind about an item I just donate it or pass it on to someone else.
Overall, this store is a great find for bargain shoppers with a taste for trendy fashions. If you want higher quality clothing or customer service then this store isn't for you.