Went there the past Saturday with a group of friends (6 of us total) for AYCE and majority of us thought this was actually the best service we've had at AYCE. We had made reservation at 7:30 but didn't get seated to closer to 7:50.
At a glance
Price: $
Rating: 4
Details:
Atmosphere/ Décor: 4
the Decor was nice for an AYCE. There is enough space between tables in the booths where you don't feel squished. The booth we were in could have easily fit 10 people.
Service: 4
Our host and first waitress was typical of an AYCE restaurant (service=meh). We got two menus to share between 6 people and after we ordered our first round she tried to take our menus away and we asked to keep both and she made a comment saying they were low on menus and told us to hide it. For the amount we were paying for AYCE this was not good. I forgot what question we asked but it was related to the food and i remember one of her answer was i'm not sure i'm only part time here. Our food came relatively fast but it was missing a couple of things, that's when one of the server (FIN) came and turned our experience from going downhill to uphill. We told him we want to place our second orders but we were missing a few items still and we don't want to double order if it's on its way (by this time we were probably already 30mins since we first ordered) To make the long story short, he pretty much followed up with all our previous orders to make sure they were put in priority and made sure all our orders came the 2nd round. We even asked for recommendations and he was so patient to provide that to us and answer some questions. On top of that he was so patient and personable! Best AYCE server ever!
There were these items that some of my friends did not like so we were trying to hide in the dirty food pile because we didn't want it to be that obvious we didn't eat it. He was re organizing our dirty plates to take away and saw those items and told us that we don't have to hide it (busted) and they don't expect us to like everything which was a nice touch.
Food: 4
Alot of choices, one of my friend does not eat raw fish and she had a lot of choices to choose from! some food were too dried or did not look that great but there were so many choices to choose from that it's expected. The food was very fresh as well.
Overall: Great place. Fin definitely made the service much better. Also they say the seating hour is 2 hours, our group was there till almost 11 and we never felt rush so that was really good! We just didn't notice the time until the staff were starting to leave or changed clothes and was waiting at the booths.
The place is a little pricey though for an AYCE ($38 taxes and 15%included) and it doesn't even include drinks but the service made up for it.