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| - FYE (also known as Sam Goody, Suncoast, and countless other names) has survived in malls across America for years. As far as I can tell, though, being in a mall is the main reason they stay in business. They aren't a terrible store, but still leave a lot to be desired.
PROS:
-Convenient mall location
-Many different types of products (music, video, apparel, games, etc.)
-New AND used items
-You can trade in used items
-EXCELLENT clearance sales - I went in a few weeks back and scored several Blu-Ray movies for $10 each.
CONS:
-Lackluster selection - the weak selection of stuff available here makes Best Buy look like paradise.
-Poor organization - the shelves are often a mess, with misplaced merchandise galore.
-HORRIBLE, FULL RETAIL PRICES on most new merchandise. No markdown whatsoever. In fact, this is the ONLY store I think I've ever been in that RAISED the price above MSRP!
-THEY DON'T HONOR PRICING ERRORS. Tower did this (provided it was the store's error) and they were a better store for it. Why other chains can't follow this example is beyond me.
-Often subpar staff. This one is pretty self-explanatory, often you won't be able to get a straight answer on your questions. However, I have talked to good staff members before, so I'm not going to insult anyone.
-No way to view/listen to samples. The store really needs the touch-screen database stores like Tower had and Zia has now.
What we have here is an average chain of stores that falls short in many areas, and has survived due to their mall location. If you live in the Vegas valley, go shop at Zia instead. They've got all the "pros" of this place, and many, many more.
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