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  • The previous reviewer stated, "None of the salesmen seem to know how much cars cost -- they make you wait and then they have to go and ask their manager and then they come back with a price." This is exactly what happened to us, but thankfully we had a blackberry to check out the prices online. Thing that helped us: 1) Knowing the Kelly Blue Book value of your trade-in 2) Knowing your future car's trim MSRP 3) Knowing which car you want to buy 4) Stick to your desired, and fixed, interest rate that you're willing to pay 5) Bring one or two people 6) Have a strong credit rating When we pulled up we were met with "Louis," who was the NICEST salesman I have ever come across. Not only was he friendly, but he was...wait for it...honest as well! Due to the line of work my girlfriend are in, we're pretty quick in terms of gauging people. Louis was genuine, which says a lot. Interacting with him was nothing less than positive. I won't say we played hard ball, but we made sure we defined our limits. If our limits weren't met, we made it clear we'd walk out. It's our money, and remembering this throughout the transaction was rather empowering. Essentially, we were able to purchase a new car that was well under MSRP with an even lower interest rate. Sure, we went back and forth a couple of times with a couple of managers, but once they realized we were serious and weren't about to budge on our limits...things began to play out to our favor. Even during this time, we were still treated with respect and were never pressured. They simply crunched the numbers harder. Four stars for not having prices on the car. Otherwise a great experience.
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