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  • Worst customer service I've ever dealt with at any Walmart Tyler the customer service clerk needs a training course that the customer is always right. Owning a 100k gross income business a year I know that customers are your life base. One customer will spend 80,000$ in there lifetime at a big box store and this store lost that 80000$ all because he was rude and when I asked to speak to his manager he said verbatim "they're going to tell you the exact same thing I just told you so your wasting your time." To properly handle a disgruntled customer he should have been as courteous as possible and wait for the next manager who is getting paid more than 10$ an hour and trained on how to handle these situations. Then on top of everything he lied to his manager about what he said to me I asked him to swear to God and he shut his mouth real quick and even another employee agreed he said that. I will be taking my business to target for the rest of my life it's more expensive but customer service is much better owning 32 acres of land 2 houses and 3 cars worth more than any of the managers make in a year or even two I would strongly recommend you give a mass customer service seminar to all employees to ensure you don't loose more customers. 80% of people that have a bad experience don't voice it so even though surprise is experiencing an economic increase right now you might not notice the loss of customer base for 5 or 6 years but you will eventually feel it..
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