The waitstaff is one of the most inefficient I've encountered in Markham. Nothing depicts inefficiency quite like the sight of a waitress talking with kitchen staff while an order of food sits on the kitchen counter for 5 minutes, previously occupied tables remain uncleared for 3 minutes, and customers' tea cups aren't refilled within 7 minutes--especially when restaurant seating is less than 30% full.
Note to the waitstaff: if you're standing around the room seemingly doing nothing when these tasks remain to be done, YOU'RE DOING IT WRONG. It's little inefficiencies with the waitstaff combined with some sluggishness in the kitchen that resulted in my food being delivered almost 45 minutes after order placement.
Was the food worth the wait? Hardly. I ordered a basic round noodle dish with fish balls, which was only middling in quality. Contrary to a gastronomic proverb, hunger does not make the best spice when it is induced by extreme wait times. If you're looking for Taiwanese food that this place supposedly specializes in, Mei Nung Noodle House at First Markham Place or some food stall at Pacific Mall would be better choices.
Sidenote: beware of the wacky Feng Shui'd seating arrangement of this place. The seating arrangement of the inner tables forces some patrons in the centre of the room to face the booths lining the windows, so any loud conversations produced in centre will blasted directly into ears of people seated next to the windows. This, combined with potentially long wait times for food can be agonizing if groups seated in the centre consist of screaming kids with parents who forgot to take Russell Peters advice to discipline their kids "reaaaaal bad."