The only reason I am giving this place a 4 is because the food is really excellent. If there was a 3.5 that's where I would stand for these reasons. I have been there twice now with my family members. Both times they were out of something. First time was OJ and I forgot what else and the other was steaks. The time with steaks we went on a Monday morning so I'm assuming they were out due to a busy weekend.... however, the staff is very very nice and respectful, the service is great until they get a little busy then it's not horrible but not the best. We have gotten 3 desperate items there witch all here amazing .. 1st the omelette with spinach and egg whites and sausage, Then the French toast sampler, the regular friends toast and the churro French toast (amazing)!!! For parents I am not sure if they have changing areas for little ones (we didn't use the restroom) .... bottom line .. the food is great but next time try and go in the middle of the week so their stock is back up and also. Go right when they open (we were the first ones there).