Habitually the worst Bonangles I've ever been to although the one on South Blvd has bad reviews too so this one might not be the absolute worst. I've been here like 5-10 times since I moved to Charlotte. Every single time, without fail, there is something wrong with my order. I've never had fresh tea at this location. Today was the final straw. My tea was crap once again. My French fries were like old greasy McDonald's fries absolutely drenched in Cajun seasoning to the point I couldn't even eat them. My biscuit was old and lukewarm. The person working the drive thru couldn't even take orders and process payments at the same time. I sat at the window and watched him take three orders before he took my card for payment. It's just not worth hoping I'll get decent food when I go here when I can bank on the CFA next door to always deliver for a similar price. I'm so disappointed bc I come from southwest raleigh and went to the Western Blvd bojangles. That bojangles is the busiest one in the whole company and I only had an issue there one time in 5 years while in raleigh!! This is unacceptable honestly, especially in the city where Bojangles originated. I am less of a fan of Bojangles because of this location.