Had an emergency tire replacement and Eric was able to get me right in on a Tuesday morning. All the front office staff was very welcoming and friendly. Although there was a line, they greeted the people and let them know they will be right with us.
After further inspection they found another tire that needs to be replaced and tried to find something for me so I could get back on the road until they got the matching back set in. This changed the original plans as the tires I wanted were not going to arrive until later that day.
Eric was patient while I sorted out my options to get back on the road. He did not try to up sell me either! Overall they were able to get all 4 new tires installed & out the door within 45 minutes.