First time having ayce hot pot downtown and it was as expected - not that great.
Pros:
- Drink station with unlimited honey black tea, soya milk, and plum juice.
- Sauce station has a wide variety of sauces to choose from.
- Individual pots.
- Good meat/seafood balls.
- Selection of food was decent.
Cons:
- Our booth for 6 people was VERY small. You have very little space between you and the table when sitting down. I was surprised I even fit after seeing how much space was left when my very thin friend sat down.
- Beef was disappointing.
- Multiple items on the menu were at extra charge (including some mushrooms...).
- Service is slow and the wait staff is not attentive. You have to constantly ask for more broth because your pot is almost a frying pan. Then some of the wait staff who pour the hot broth from the kettle are scary af because they allow it to splatter.
- Poor organization. You do not receive all the food you order. This happened on every occasion we placed an order. Also, the portions they serve are inconsistent. They should either do it by piece or serving, not pick and choose as they like.
Basically if you really crave ayce hot pot and there is nowhere else to go, then by all means, dine here. It's not horrendous but it's not great.