Honestly...
What do people see in this place?
Restaurants like these make me wish yelp had a 0 star rating.
I came here on the rave reviews that other Yelp users gave it and I was extremely disappointed.
I don't have many good things to say about this place. The food was average and does NOT make up for the horrible excuse for customer service that we received.
So here's a list...
1) upon entrance, hardly a greeting or an effort to seat us
2) for the appetizers the portions were less that usual
3) we asked for more kimchi appetizer and the lady rudely waves her finger and said "no".
4) we asked for more napkins and she directed us to take it from the other table
5) we asked for more tea/water and she pointed at the water cooler suggesting that we get up and get it ourselves
6) we asked for the bill and she walked past us pretending not to hear
7) while paying, I used debit and was trying to put my PIN number in and she took the machine mid entry of my pin, as if I were going to steal it
Honestly, I've been to restaurants where service is bad but this takes the cherry. I honestly cannot believe how someone can run their establishment like so. Boasting that they use freshest ingredients each day, and bragging with articles on the walls of how their food was featured in toronto life. I started to question, is it just me?! Or is everyone else just crazy to think this place is even remotely good... And using researching I noticed that most of these highly rated reviews were prior to 2014. So my guess is the owner changed and the new one has a mission to drive the business into the ground.
Normally I wouldn't be upset about the list that I presented. But if you're going to list yourself as a restaurant, then you should provide the basic services all restaurants have.
I wouldn't be as upset if the single lady who was working here was swamped with a bunch of customers. But she literally had maybe 3 tables at the time and most of the time was just twiddling her thumbs.
Truly disappointed and I will NEVER be coming here again.