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  • I was really dreading the idea of doing a will, trust and power of attorneys for me and my husband. It's not exactly a "fun" process! But I will say that Nicole Pavlik made it super easy. She took the time to explain different concepts to us and gave us different questions we could ask ourselves to think through those tough decisions. She's seen a lot of different scenarios so she's able to provide a lot of ideas, which was also really helpful! And it's easy for people to be friendly and professional when everything goes right but Nicole was wonderful even when there was a small snafu. It was a typo that she caught herself, she communicated proactively, apologized professionally and totally made it right. She won us over right then and there! It proved to us she has great systems in place to make sure things are done not only quickly and efficiently but correctly and she's not afraid to step up and make it right if not. As a result, since then, we've used her for business assistance as well and she's helped a number of my clients too - they all sing her praises. It feels great knowing I have my will and trust complete and that I have Nicole as a resource if ever needed.
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