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  • OK, so I am torn here. I've probably been here a couple of dozen times under both owners. Obviously, I'm good with it. So what happened tonight? Went there with our "far north Scottsdale" friends like always. It has been remodeled/updated nicely. The food is still good. There was simply no service at all. At no time was the place packed, 70% at most and once our server took our orders we very literally never saw him again. After waiting about 15 minutes, I went into the bar to see if anyone had any idea where our drinks were. Eventually someone else brought them out. After quite a while our food was brought out by yet someone else and there were several errors in the dishes. We ultimately got all of our orders and the food was good. We finished and sat around talking for quite some time and finally got antsy and wanted our bill. Yet again, I had to go inside and find a hostess who finally got someone else to bring us our bill. It wasn't as though our server had quite or anything like that. I could see him. He simply wasn't interested in our table. Running a restaurant is hard enough on a good day. PPG has always done a pretty nice job. It is a shame when the (lack of) service completely detracts from the good food, nice atmosphere, etc. This stuff really needs to be addressed.
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